Privacy Policy

Last Updated: 2026

hokaben.co.uk ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related to, operated, or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Name, email address, postal address, phone number, and other identifiers you voluntarily provide when registering, contacting us, or completing forms.
Technical Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages.
Cookie Data: Information stored through cookies and similar tracking technologies (see Cookie Policy section below).
Usage Data: Information about how you interact with the Site, including clicks, searches, and navigation patterns.

How We Use Information

We use the information we collect for the following purposes:

To operate, maintain, and improve the Site and our services.
To conduct analytics and understand user behaviour and preferences.
To track affiliate activity and commission payments related to Qbet and other casino operators.
To send promotional communications, newsletters, and updates (with your consent where required).
To respond to your inquiries and provide customer support.
To comply with legal obligations and enforce our Terms and Conditions.
To detect, prevent, and address technical and security issues.

Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your experience and gather analytics. Cookies are small files stored on your device.

Types of Cookies:

Essential Cookies: Necessary for Site functionality and security.
Analytics Cookies: Help us understand how visitors use the Site.
Affiliate Tracking Cookies: Used to track referrals and affiliate commissions.
Marketing Cookies: Used to deliver targeted content and advertisements.

Managing Cookies: You can control cookie settings through your browser. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality. For more information about cookies, visit www.allaboutcookies.org.

Third-Party Links

Our Site contains links to external websites, including casino operators and affiliate partners. We are not responsible for the privacy practices, content, or security of third-party websites. When you click on external links, you leave hokaben.co.uk and enter websites operated by other entities. We strongly encourage you to read the privacy policies of any third-party site before providing personal information.

Your Rights

Under UK and EU data protection law (including the UK GDPR), you have the following rights:

Right of Access: You may request a copy of personal data we hold about you.
Right to Rectification: You may request correction of inaccurate or incomplete data.
Right to Erasure: You may request deletion of your personal data (subject to legal exceptions).
Right to Restrict Processing: You may request that we limit how we use your data.
Right to Data Portability: You may request your data in a portable format.
Right to Object: You may object to processing of your data for marketing or other purposes.
Right to Lodge a Complaint: You may file a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Affiliate tracking data may be retained for accounting and compliance purposes. You may request deletion of your data at any time, subject to legal and contractual obligations.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or require further information, please contact us at:

Email: privacy@hokaben.co.uk

We will respond to data subject requests within 30 days, or as required by applicable law.

Note: This policy is subject to change. We will notify you of material changes by updating the "Last Updated" date above.